Girl Scouts of Orange County Volunteer Position Descriptions

Service Unit Membership Lead
Download Position PDF

PURPOSE: Leads initiatives including membership renewal and recruitment.

TERM: 1 year, appointed by Recruitment Specialist; eligible for reappointment.

TIME COMMITMENT: Typically 8-10 hours/month; 10-12 hours/month in August-October and April-May

ACCOUNTABLE TO: Troop Support Specialist, Recruitment Specialist and/or Placement Specialist; Co-Leads Service Unit with Operations Lead and Program Lead.

SUPPORTED BY: Membership Team (DMC, New Leader Onboarding Coordinator, School Liaisons); Troop Support Specialist, Recruitment Specialist and/or Placement Specialist.

RESPONSIBILITIES:

Contributes to Service Unit goal-setting, annual planning, and budgeting in partnership with Operations Lead and Program Lead
Serves as point person for responsibilities and initiatives assigned to Membership Team
Leads and provides support to Membership Team members
Participates in Service Unit meetings and Service Unit Team Meetings and leads Membership Team meetings
Promotes mission-driven culture in Service Unit that exemplifies the Girl Scout Promise & Law
Strategizes with Operations Lead and Program Lead for succession planning; identifying and training emerging leaders in order to build and sustain a strong Service Unit
Represents and advocates for Council initiatives and ensures Membership Team members are informed and equipped
In collaboration with Membership Team and Recruitment Specialist (staff), develops and implements a year-round SU recruitment and renewal plan to ensure SU membership goal is met; includes SU recruitment events and input for Participation Catalog
Supports School Liaisons (or other volunteers) to ensure strategic GSOC presence at schools and school events including Back-to-School Nights, Kinder Round-Ups, Family events
Ensures New Leader Onboarding best practices are followed, as led by New Leader Onboarding Coordinator
Maintains open communication with Recruitment Specialist, providing regular updates on Membership-related items
Works with the Data Management Coordinator to monitor Service Unit volunteers by tracking background screening expiration dates, training records, troop financial reports and membership status to identify nonrenewed members and develop support strategies to promote renewal
Services as primary spokesperson for recruitment and membership campaigns to Service Unit

Engages in enrichment opportunities such as Field Meetings (typically held in October and April) and Volunteer Conference
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement
Completes all position-related training within three months of appointment

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity, and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility, and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Program Lead
Download Position PDF

PURPOSE: Leads program-driven initiatives including events, meeting facilitation, volunteer support, communications, and recognitions.

TERM: Appointed by Troop Support Specialist or other GSOC Staff for a one-year term, eligible for reappointment.

TIME COMMITMENT: Approximately 8-12 hours/month

ACCOUNTABLE TO: Troop Support Specialist; Co-Leads Service Unit with Operations Lead and Membership Lead.

SUPPORTED BY: Program Lead, Program Team (Level Consultants, Recognitions Coordinator), Troop Support Specialist

RESPONSIBILITIES:

Contributes to Service Unit goal-setting, annual planning, and budgeting in partnership with Operations Lead and Membership Lead.
Leads and provides support to Program Team members and serves as point person for responsibilities and initiatives assigned to Program Team.
Sets agendas for Service Unit Meetings in collaboration with Operations Lead and Membership Leads, and attends and facilitates (or designates facilitator for) meetings. Leads Program Team Meetings.
Provides support and guidance for conflict resolution.
Strategizes with Operations Lead and Program Lead for succession planning; identifying and training emerging leaders to build and sustain a strong Service Unit.
Represents and advocates for Council initiatives and work with Level Consultants to ensure all Service Unit members are informed and equipped.
In collaboration with the Level Consultants, monitors Juliette membership, individual girl progress, needs, and issues.
Serves as bank signatory on the Service Unit bank account, and any existing Community account.
Review and approve budgets for large Service Unit events. 
Ensures Troop Leaders request and receive Annual Permission Slips for all girls, and oversees management of permission slips for Service Unit events, as needed.
In collaboration with Program Team, reviews Troop Travel applications.
Collaborate with Recognition Coordinator to foster a culture of honor by ensuring volunteers are consistently recognized and appreciated formally and informally.
Engages in enrichment opportunities such as Field Meetings (typically held in October and April) and Volunteer Conference
Promotes mission-drive culture within Service Unit that exemplifies the Girl Scout Promise and Law.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Operations Lead
Download Position PDF

PURPOSE: Leads operations-driven initiatives including Entrepreneurship initiatives and prudent financial management.

TERM: Appointed by Troop Support Specialist or other GSOC Staff for a one-year term, eligible for reappointment

TIME COMMITMENT: Typically 8-10 hours/month; 10-12 hours/month in Oct-Nove and Jan-March.

ACCOUNTABLE TO: Troop Support Specialist; Co-Leads Service Unit with Program Lead and Membership Lead

SUPPORTED BY: Operations Team (Finance Coord, Fall Product/Cookie Roles) and Troop Support Specialist

RESPONSIBILITIES:

Contributes to Service Unit goal-setting, annual planning, and budgeting in partnership with Program Lead and Membership Lead.
Leads and provides support to Operations Team members and serves as point person for responsibilities and initiatives assigned to Operations Team.
Participates in Service Unit Meetings and Service Unit Team Meetings. Leads Operations Team Meetings.
Promotes mission-driven culture within Service Unit that exemplifies the Girl Scout Promise and Law; assists Program Lead with conflict resolution as needed.
Works collaboratively with Operations Team to ensure Entrepreneurship initiatives are successful and Service Unit members and Troops are informed and supported.
Strategizes with Membership Lead and Program Lead for succession planning; identifying and training emerging leaders to build and sustain a strong Service Unit.
Represents and advocates for Council initiatives and ensures all Operations Team members are informed and equipped.
Maintains open communication with Troop Support Specialist, providing regular updates on Operations-related items.
In collaboration with the Operations Team, reviews and approves all Additional Money Earning Projects in accordance with Council guidelines and policies.
In collaboration with the Operations Team (and Programs and Membership Teams, as is relevant) oversees large event initiatives.
Engages in enrichment opportunities such as Field Meetings (typically held in October and April) and Volunteer Conference
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility, and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Data Management Coordinator
Download Position PDF

PURPOSE: Oversee membership status and registration for Service Unit and proactively support members with renewal.

TERM: Appointed by GSOC Staff for a one-year term, eligible for reappointment.

TIME COMMITMENT: Approximately 5-10 hours/month in August-June. May be higher in Fall months.

ACCOUNTABLE TO: SU Membership Lead, Troop Support Specialist or Recruitment Specialist.

SUPPORTED BY: SU Membership Lead and Team Members, Troop Support Specialist and Recruitment Specialist.

RESPONSIBILITIES:

Data Integrity: Use Looker database to review Service Unit reports and send any discrepancies to Customer Care department; report combined or disbanded troops to the Troop Support Specialist; report changes to contact information for any member to Customer Care.
Report Generation: Supply Service Unit Team Members with list of contacts specifically necessary for their team roles, after confirming that team member has chosen role in system and has signed their Volunteer Agreement.
Data Compilation: Supplies Membership Lead with data including troops not registered, current membership figures, troop composition, and girl and adult memberships as needed.

Renewal Support: Proactively identifies non-renewed members, encourage them to renew, and assist with registration.
Provides information and support to Service Unit team members in order to assist the team in setting and achieving Service Unit goals and recruitment goals.
Helps leaders access forms and reference materials as needed; (i.e. MyGS).
Serves as part of the SU Membership Team, supporting and participating in Membership Team initiatives. Attends Service Unit and Team meetings.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.

Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.

Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Finance Coordinator
Download Position PDF

PURPOSE: Track Service Unit finances in accordance with Girl Scouts standards and policies.

TERM: Appointed by GSOC Staff for a one-year term, eligible for reappointment.

TIME COMMITMENT: Approximately 5-7 hours/month in August-June.

ACCOUNTABLE TO: SU Operations Lead and GSOC Staff (Troop Support Specialist).

SUPPORTED BY: SU Operations Lead and Lead Team Members, and Troop Support Specialist.

RESPONSIBILITIES:

Manages Service Unit bank account and serve as a bank signatory on Service Unit bank account, and existing Community account.
In coordination with Operations Lead, reviews and approves expenditures including large event budgets.
Issues checks and maintain accurate records of all transactions, including receipts, bank statements and supporting documentation.
Works with Operations Lead to establish an annual Service Unit budget; provide regular reports to Service Unit Team apprised of budget status and account balance.
In collaboration with Operations Lead, prepare and submit the annual Service Unit Finance Report

Supports Troop Leaders with submitting Troop Financial Reports (May/June)
Serves as part of the SU Operations Team, supporting and participating in Operations Team initiatives. Attends Service Unit and Team meetings.
Notify Troop Support Specialist of changes in account signatures, and request bank authorization letter.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.

Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Recognition Coordinator
Download Position PDF

PURPOSE: Ensure older girls and adult volunteers are recognized and appreciated for their hard work and outstanding service year-round.

TERM: Appointed by Troop Support Specialist for a one-year term, eligible for reappointment.

TIME COMMITMENT: Approximately 4-6 hours/month, Aug-June (major deadlines in Feb and March).

ACCOUNTABLE TO: Program Lead, Troop Support Specialist

SUPPORTED BY: Program Lead, Program Team (Level Consultants, Recognitions Coordinator), Troop Support Specialist, Volunteer Development Coordinator.

RESPONSIBILITIES:

Collaborates with Program Team to foster a culture of honor by ensuring volunteers are consistently recognized and appreciated formally and informally.
Reviews or establishes and update award record keeping for Service Unit on an annual basis.

Motivates Service Unit to submit nominations by promoting monthly and annual award programs and communicating awards criteria, nomination procedures, and deadlines.
Monthly Recognitions: Create referral system for new nominations and log names and accomplishments on a monthly basis.
Annual Recognitions: Promote, collect, and submit adult volunteer and older girl award nominations for the annual Recognition Event. Adult deadline: February 4, by 6:08 p.m. (2-4-6-8, Who do we appreciate?); Girl award deadline: March 12 at 6:00 p.m.
Promotes and supports activities for Volunteer Appreciation Month and Leader Appreciation Day in April.
Serves as part of the SU Program Team, supporting and participating in Program Team initiatives.

Participates in Service Team and Service Unit meetings.
Utilizes Online Resources GSOC Volunteer Recognition and GSOC Volunteer Appreciation web page. Dropbox documents and Excel spreadsheets.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.

Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Level Consultant (Daisy; Brownie; Junior; Cadette; Senior/Ambassador)
Download Position PDF

PURPOSE: Engage and support volunteers with the Girl Scout Leadership Experience (GSLE) and national program portfolio.

TERM: Appointed by Troop Support Specialist for a one-year term, eligible for reappointment.

TIME COMMITMENT: Approximately 4-8 hours/month, August-June

ACCOUNTABLE TO: Program Lead, Troop Support Specialist

SUPPORTED BY: Program Lead and Team Members, Troop Support Specialist

RESPONSIBILITIES:

Contributes to volunteer satisfaction and retention by providing support to Troop Leaders and Juliette parents in your Service Unit through 1:1 connection and mentoring and breakout sessions during Service Unit meetings

Coordinates with New Leader Onboarding Coordinator to welcome new GSOC volunteers
Engages in enrichment opportunities such as Level Consultant Rallies (typically held in October and April) and Volunteer Conference
Serves as part of the SU Program Team, supporting and participating in Program Team initiatives.
Participates in Service Team and Service Unit meetings and facilitate level specific breakout sessions/networking opportunities at least twice a year at SU Meetings.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.

Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.

Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit School Liaison
Download Postion PDF

PURPOSE: Help all girls and adults who wish to become members of Girl Scouts by being a Girl Scout representative at an Orange County school.

TERM: Appointed by GSOC Staff for a one-year term, eligible for reappointment.

TIME COMMITMENT: Approximately 5-6 hours/month in August-June

ACCOUNTABLE TO: SU Membership Lead and GSOC Staff (Troop Support Specialist or Recruitment Specialist).

SUPPORTED BY: SU Membership Lead and Team Members, and GSOC Staff, either Troop Support Specialist or Recruitment Specialist.

RESPONSIBILITIES:

Network with school and PTA at assigned school to identify opportunities to promote GSOC

Attend or find volunteers to attend school events, like Back-to-School Night(s), Kinder Roundups and Family Events.
Organize and attend Girl Scout recruitment or promotional events at your school.
Order/distribute recruitment materials/advertising at school.
Recruit troop leaders and girls at the school.
Respond to general membership inquiries and direct families to GSOC website.

Work with the SU Membership Lead and Membership Team to develop and implement a year-round recruitment plan and provide input for Participation Catalog.
Serves as part of the SU Membership Team, supporting and participating in Membership Team initiatives.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.

Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Delegate
Download Position PDF

PURPOSE OF POSITION: To serve as a voting member of Girl Scouts of Orange County (GSOC) representing the Service Unit.

TERM & VACANCIES:

Delegates shall serve for a term of one (1) year.
No delegate shall serve more than three (3) consecutive terms. After one (1) year lapse following the three (3) consecutive terms, the delegate may be elected again.
Service Units shall be entitled to elect delegates and alternate delegates.
Alternate delegates shall become delegates for the unexpired term should vacancies occur.
Terms of office shall begin at the close of the meeting at which delegates are elected or alternate delegates are appointed.
ACCOUNTABLE TO: Elected by and accountable to the Service Unit and Council.

RESPONSIBILITIES:

Participate in the GSOC Annual meeting as an elected representative.
Become acquainted with Council structure, goals, programs and policies.
Keep informed of trends, activities and needs of Girl Scouting within Service Unit.
As directed, complete online or in-person delegate training and briefing session(s).
Study the business to be presented at the Council Meeting prior to the meeting. Solicit ideas and opinions from constituents and meet with other delegates as needed.
Report actions taken at the Council Meeting to the Service Unit.
Attend special meeting of the Council when called.
Work with Service Unit to facilitate, promote & attend Strategy Cafes.
Participate in special elections by mail or e-mail when necessary.
Support the Council’s Affirmative Action Policy and the Council’s commitment to pluralism and valuing diversity.
Support and promote Council Product Sales and Fund Development activities in all activities.

QUALITIES REQUIRED:

Register as a member of Girl Scouts and be 16 years of age or older.
Belief in the aims and purpose of the Girl Scout Movement.
Ability to analyze and make objective decisions.
Demonstrate commitment to the mission, policies, standards and goals of GSUSA and GSOC.

Service Unit Fall Product/Cookie Manager
Download Position PDF

PURPOSE OF POSITION: Support Fall Product and/or Cookie Program within the Service Unit by managing Troop Fall Product/Cookie volunteers.

TERM: Appointed by GSOC Entrepreneurship Manager for duration of program.

TIME COMMITMENT: Approximately 5-8 hours per month during program season (Fall Product: August-October; Cookies: December through February)

ACCOUNTABLE TO: GSOC Entrepreneurship Manager and Service Unit Program Lead

SUPPORTED BY: Service Unit Program Lead and Team, GSOC Entrepreneurship staff

RESPONSIBILITIES:

Advise and support Troop Fall Product/Cookie Coordinator volunteers through consistent and clear communications.

Manage roster of Troop Fall Product/Cookie volunteers and ensure volunteer have completed required training and background screening.
Liaise with GSOC Entrepreneurship staff as primary point of contact for Fall Product/Cookie programming information.
Review Troop Fall Product/Cookie Coordinator reports to ensure they are completed fully and accurately.
Ensure reporting deadlines are met.
Provide positive, girl-focused support for Fall Product and Cookie Programs and operate within the product program guidelines defined by GSOC.

Complete evaluation to provide feedback and make recommendations.
Serve as part of the Service Unit Program Team, supporting and participating in Program Team initiatives. Attends Service Unit and Team meetings.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment and/or prior to start of product program season, whichever comes first.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Fall Product/Cookie Materials Coordinator
Download Position PDF

PURPOSE: Support Fall Product and/or Cookie Program within the Service Unit by coordinating materials such as order forms and marketing collateral.

TERM: Appointed by GSOC Entrepreneurship Manager for duration of program.

TIME COMMITMENT: Approximately 5 hours during first month of program; 2-3 hours in other months (Fall Product: August-October; Cookies: December through February)

ACCOUNTABLE TO: GSOC Entrepreneurship Manager and Service Unit Program Lead

SUPPORTED BY: Service Unit Program Lead and Team GSOC Entrepreneurship staff

RESPONSIBILITIES:

Receive, organize and sort program materials. Report any damages, shortages, and/or missing materials to GSOC’s Entrepreneurship Department immediately.
Develop and implement a plan to distribute materials to troop volunteers.

Provide positive, girl-focused support for Fall Product and Cookie Programs and operate within the selling guidelines defined by GSOC.
Complete evaluation to provide feedback and make recommendations.
Serves as part of the Service Unit Program Team, supporting and participating in Program Team initiatives. Attends Service Unit and Team meetings.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment and/or prior to start of product program season, whichever comes first.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.

Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Fall Product/Cookie Distributor
Download Position PDF

PURPOSE OF POSITION: Support Fall Product and/or Cookie Program within the Service Unit by managing product distribution logistics.

TERM: Appointed by GSOC Entrepreneurship Manager for duration of program.

TIME COMMITMENT: Approximately 5-8 hours per month during sales season (Fall Product: August-October; Cookies: December through February)

ACCOUNTABLE TO: GSOC Entrepreneurship Manager and Service Unit Program Lead

SUPPORTED BY: Service Unit Program Lead and Team, GSOC Entrepreneurship staff

RESPONSIBILITIES:

Secure product distribution location for Service Unit.

Take delivery of product and distribute to Troop Fall Product/Cookie Coordinators.
Use care in handling and storing product to prevent breakage, heat damage, water damage, loss, etc.
Ensure troops are informed about Fall Product/Cookie distribution by communicating information, updates and deadlines in a timely manner.
Provide positive, girl-focused support for Fall Product and Cookie Programs and operate within the product program guidelines defined by GSOC.
Complete evaluation to provide feedback and make recommendations.

Serves as part of the Service Unit Program Team, supporting and participating in Program Team initiatives. Attends Service Unit and Team meetings.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment and/or prior to start of product program season, whichever comes first.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Fall Product/Cookie Girl Rewards
Download Position PDF

PURPOSE OF POSITION: To support Fall Product &/or Cookie Program within the Service Unit by managing girl rewards.

TERM: Appointed by GSOC Entrepreneurship Manager for duration of program.

TIME COMMITMENT: Approximately 5-7 hours per month during program seasons (Fall Product: November-January; Cookies: March through May)

ACCOUNTABLE TO: GSOC Entrepreneurship Manager, Service Unit Program Lead

SUPPORTED BY: Service Unit Program Lead and Team, GSOC Entrepreneurship staff

RESPONSIBILITIES:

Manage rewards and incentives including tracking, picking-up and sorting rewards.

Report any damages, shortages, and/or missing rewards to GSOC’s Entrepreneurship staff immediately.
Coordinate with Service Unit to distribute rewards immediately to troop volunteers.
Complete evaluation survey to provide feedback and make recommendations.
Complete the membership and background screening process.
Serves as part of the Service Unit Program Team, supporting and participating in Program Team initiatives. Attends Service Unit and Team meetings.

Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment and/or prior to start of product program season, whichever comes first.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Service Unit Fall Product/Cookie Booth Coordinator
Download Position PDF

PURPOSE OF POSITION: Support Fall Product and/or Cookie Program within the Service Unit by securing booth locations and managing troop booth sale assignments.

TERM: Appointed by GSOC Entrepreneurship Manager for duration of program.

TIME COMMITMENT: Approximately 5-8 hours per month during sales season (Fall Product: August-October; Cookies: December through February)

ACCOUNTABLE TO: GSOC Entrepreneurship Manager and Service Unit Program Lead

SUPPORTED BY: Service Unit Program Lead and Team, GSOC Entrepreneurship staff

RESPONSIBILITIES:

Secure booth locations for product sales for Troops within Service Unit.

Provide positive, girl-focused support for Fall Product and Cookie Programs and operate within the product program guidelines defined by GSOC.
Complete evaluation to provide feedback and make recommendations.
Serves as part of the Service Unit Program Team, supporting and participating in Program Team initiatives. Attends Service Unit and Team meetings.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment and/or prior to start of product program season, whichever comes first.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

SU Communications Coordinator
Download Position PDF

PURPOSE: Maintain Service Unit Communications resources.

TERM: Appointed by GSOC Staff for a one-year term, eligible for reappointment.

TIME COMMITMENT: Approximately 4-7 hours/month in August-June.

ACCOUNTABLE TO: SU Operations Lead and GSOC Staff (Troop Support Specialist).

SUPPORTED BY: SU Operations Lead and Lead Team Members, and Troop Support Specialist.

RESPONSIBILITIES:

Manages Service Unit communications platforms (Facebook, Band, Shutterfly, website and/or similar) ensuring privacy guidelines are met (personal information must be secure and not accessible to the public).
Maintains Service Unit calendar with current information to ensure Service Unit members have access to GSOC programming.
Posts GSOC/Regional/Service Unit news, Talking Points, meeting minutes and updates to communications platform, and other information as directed by Operations Lead.
Send/schedule email meeting reminders and invitations.
Manage social media accounts and ensures accounts depict the Service Unit and its members in the best possible light.

Serve as Service Unit Historian, documenting events by taking or collecting photos and sharing via secured platform.
May serve as note take for Service Unit Team Meetings and Service Unit Meetings.
Serves as part of the SU Operations Team, supporting and participating in Operations Team initiatives. Attends Service Unit and Team meetings.
Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Product Sale Cupboard Manager
Download Position pdf

PURPOSE OF POSITION: To manage the receipt, storage and distribution of products to Troops/Groups.

TERM and ACCOUNTABLE TO: Appointed by the Council Product Sales Manager for duration of the program.

SUPPORT: Guidance and Training is provided through the Product Program Task Group and Product Sales Department.

There is access to relevant materials that prepare for and support this position.

RESPONSIBILITIES:

Participate in Product Sale Cupboard Management training.
Direct the operation of the Cupboard within the assigned area and provide space to house product.
Take delivery of product as needed throughout the sale.
Confirm each troop’s order, pick-up date and time via email.
Distribute product during set published hours and days.
Enter and commit all transfers of products in the product sale software within 24 hours after Troop pick-up.
Complete daily inventory, balancing product in hand with inventory count maintained in product sale software.
Maintain daily communication with Product Sales department during program period to ensure adequate stock and balanced inventory on hand at all times.
Record any damaged product received into product sale software.
Assist with product movement between Cupboard locations as needed.
Complete end of sale final reports to be submitted with receipts when Cupboard is closed.
Complete the membership and background screening process.

QUALITIES REQUIRED:

Ability to Focus on Girls: Understand that girls experience the Girl Scout Leadership model by using girl-led, cooperative-learning and learning-by-doing activities.
Adaptability: Adjust and modify own behavior, and remain flexible and tolerant in changing situations.
Ability to Foster Diversity: Understand and embrace differences.
Communication Skills: Express ideas clearly and concisely.
Personal Integrity: Demonstrate personal integrity, credibility and dependability for girls.
Skills: Organize and manage information effectively, maintain basic computer literacy with relevant software including intermediate Excel, good communicator, keep accurate and organized records.

Troop/Group Fall Product/Cookie Coordinator
Download Position PDF

PURPOSE OF POSITION: To administer Product/Cookie Program within the Service Unit to benefit the membership.

TERM: Appointed by Service Unit Fall Product/Cookie Manager for duration of program.

TIME COMMITMENT: approximately 5-12 hours/month

ACCOUNTABLE TO: The Service Unit Fall Product/Cookie Manager and Troop Leaders.

SUPPORTED BY: Council Product Sales Department, Product Program Task Group, Service Unit Team, Volunteer Specialist

RESPONSIBILITIES: (Best Practice: Divide responsibilities for skill sets to complete specific tasks)

TPC or TCC – (People)

Train the parents/girls/leaders on procedures, program resources and provide assistance during the program period.
Ensure adults and girls follow Council policies and procedures and Safety-Briefings are conducted.

TPC or TCC – (Paperwork – online software access, detail oriented)

Verify girls are registered Girl Scout members and Troop helpers are registered and background screened.
Accept responsibility to deposit all money collected from parents and girls into troop/group account and for payments to Council by deadlines.
Keep accurate records of all transactions, use receipts and submit reports by due dates.
Supervise all arrangements for booth sales and ensure adults complete online training prior to troop/group or parent/daughter booth sales.

ALL

Participate in all position related training prior to troop/group participation.
Complete evaluation survey to provide feedback and make recommendations.
Complete the membership and background screening process.

INVENTORY (online software access, detail oriented)

Coordinate product/cookie inventory, take delivery of product/cookies and distribute to girls/parents.
Use care in handling and storing product to prevent breakage, heat damage, water damage, loss, etc.
Keep accurate records of all transactions, use receipts and submit reports by due dates.
Order additional product/ cookies as needed.

REWARDS

Receive and sort girl rewards and distribute them immediately to girls

QUALITIES REQUIRED:

Ability to Focus on Girls: Understand that girls experience the Girl Scout Leadership model by using girl-led, cooperative-learning and learning-by-doing activities.
Adaptability: Adjust and modify own behavior, and remain flexible and tolerant in changing situations.
Ability to Foster Diversity: Understand and embrace differences.
Communication Skills: Express ideas clearly and concisely.
Personal Integrity: Demonstrate personal integrity, credibility and dependability for girls.
Skills: Organized, basic computer literacy with intermediate Excel skills, good communicator, keep accurate and organized records.

Troop Leader
Download Position PDF

PURPOSE OF POSITION: To guide girls in planning and carrying out activities that will reflect their interests and develop their leadership skills within the framework and policies of GSUSA and GSOC.

TERM: Appointed by the Service Unit Coordinator- HR for a one year term, eligible for reappointment.

TIME COMMITMENT: 1-4 troop meetings per month, prep time, activities and events

SUPERVISION: Service Unit Coordinator – HR and GSOC staff SUPPORT: Troop Leaders receive support, guidance, and encouragement from the Service Unit Coordinators and team members, as well as GSOC staff members. There is access to relevant learning opportunities and materials to prepare and support your role.

RESPONSIBILITIES INCLUDE:

Guide girls in planning activities that help them discover, connect with others and take action so they experience fun and friendship while making the world a better place.
Recruit parents and guardians to hold troop leadership and troop helper roles.
Meet with troop leadership and other troop helpers to implement long-range plans made by the girls.
Communicate troop plans, finances and needs to parents/guardians.
Ensure the safety and wellbeing of girl and adult members by following safety guidelines of GSUSA and GSOC.
Work to maintain at least 12 girl members in the troop.
Keep your designated Service Unit Membership Coordinator, School Liaison and Placement Specialist informed of current girl membership and the number of available openings.
Coordinate troop representation at Service Unit and GSOC meetings and events.
Maintain troop records and submit all paperwork as required: i.e. permission slips, Product Sales, Troop Financial Report, etc.
Utilize online features such as: girlscoutsoc.org, MyGS, Volunteer Toolkit, gsLearn, gscookiesetc.org and other Product Program sites.
Keep records of GSOC screened and eligible troop volunteers for troop activities and conduct safety briefings as required.
Complete the volunteer onboarding process, including registration, screening, and orientation.
Complete the volunteer agreement and all position-related training within three months of appointment.
Support and promote Council Product Sales and Fund Development activities in all aspects.
Remain informed about and comply with current policies, procedures and guidelines of GSUSA and GSOC.
Demonstrate a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

QUALITIES REQUIRED:

Ability to Focus on Girls: Understand that girls experience the Girl Scout Leadership model by using girl-led, cooperative-learning and learning-by-doing activities.
Adaptability: Adjust and modify own behavior, and remain flexible and tolerant in changing situations.
Ability to Foster Diversity: Understand and embrace differences.
Communication Skills: Express ideas clearly and concisely.
Model the Girl Scout Promise and Laws: Demonstrate personal integrity, credibility and dependability for girls.

New Leader Liaison
Download Position PDF

PURPOSE: Support New Leaders during their first two years in order to create lasting, well-trained volunteer base that ensures a strong future for Service Units.

TERM: Appointed by GSOC Staff for a one-year term, eligible for reappointment.

TIME COMMITMENT: Approximately 5-6 hours/month in August-June

ACCOUNTABLE TO: SU Membership Lead and GSOC Staff (Troop Support Specialist).

SUPPORTED BY: SU Membership Lead and Team Members, and GSOC Staff.

RESPONSIBILITIES:

Serves as primary Service Unit contact to New Leaders during their first two years as a leader.
Engages and encourages New Leaders through consistent, 1:1 connection and mentoring via phone or text.
Mentors New Leaders on responsibilities, including required trainings, setting up a bank account, important deadlines, etc.

Hosts New Leaders by inviting them to Service Unit Meetings and hosting them when in attendance; handles introductions of New Leaders at Service Unit Meetings; helps New Leader build connections within the Service Unit.
Contacts New Leaders within two weeks being notified of New Leader (either by DMC or Troop Support Specialist.
In collaboration with Membership Lead, recommend Service Unit content that directly supports New Leaders, including occasional New Leader breakout meetings.
Serves as part of the SU Membership Team, supporting and participating in Membership Team initiatives.
Engage in enrichment opportunities such as Level Consultant Rallies (typically held in October and April) and Volunteer Conference

Completes annual Girl Scout membership registration, background screening (as required), role selection in MyGS, and submission of Volunteer Agreement and Non-Disclosure Agreement.
Completes all position-related training within three months of appointment.

QUALITIES REQUIRED:

Commitment to Focus on Girls: Understands that girls experience the Girl Scout Leadership model through using girl-led, cooperative-learning and learning-by-doing activities.
Confidentiality and Conflict Resolution: Exercises discretion, integrity and impartiality in dealing with Service Unit personnel issues.
Ability to Foster Diversity: Understands and embraces differences.
Communication Skills: Expresses ideas clearly and concisely.
Model the Girl Scout Promise and Law: Demonstrates personal integrity, credibility and dependability for girls and a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

INSPIRE Trainer
Download Position pdf

PURPOSE OF POSITION: To facilitate INSPIRE learning opportunities of the highest quality consistent with the philosophy of Volunteer Development in Girl Scouting and which meet the identified needs of the Council and its volunteers.

TERM: Appointed by the Volunteer Development Manager for a one-year term; eligible for reappointment

ACCOUNTABLE TO AND SUPPORTED BY: Volunteer Development Manager

RESPONSIBILITIES:

Provide effective delivery of the INSPIRE training program to adult volunteers at the Argyros Girl Scout Leadership Center in Newport Beach, CA.
Communicate with the Volunteer Development team to obtain course materials.
Communicate your availability to the Volunteer Development team.
Submit attendance records, evaluations and other appropriate information, (including issues with equipment, location or participants) to the Volunteer Development team within five days of completion.
Train a minimum of 6 INSPIRE learning opportunities per year.
Arrive early set up; Stay after clean up; be available and approachable to volunteers before, during, and after the training
Treat all volunteers as peers: with respect, courtesy, make them feel welcome, and value their input.
Answer questions knowledgeably, with written back up, or refer unanswerable questions to Volunteer Development.
Participate in the annual Trainer’s Learning Conference and other meetings as necessary.
Support the Girl Scout Leadership Experience.
Complete the volunteer screening and onboarding process, including membership registration.
Complete all position-related training prior to delivering initial training.
Support and promote Council Product Sales and Fund Development activities in all aspects.
Demonstrate a commitment to the mission, goals, guidelines, policies and standards of GSUSA and GSOC.

Competencies:

Positive and encouraging coaching skills that foster confidence in leaders.
Effective oral, writing and reading skills.
Able to deliver engaging and interactive presentations to groups as well as individuals.
Professional appearance, performance and demeanor while serving as a representative of GSOC.
Able to work productively and respectfully with people of diverse cultures, abilities, personalities, ages and backgrounds.
Email and internet capabilities for efficient communication, document sharing and research.
Demonstrate personal integrity, credibility and dependability.
Understand and feel comfortable using technology and providing guidance to adults using the INSPIRE technology.

Volunteer Roles

SU Membership Lead

SU Program Lead

SU Operations Lead

SU Data Management Coordinator

SU Finance Coordinator

SU Recognition Coordinator

SU Level Consultant

SU School Liaison

SU Delegate

SU Entrepreneurship Manager/s

SU Entrepreneurship Materials Coordinator/s

SU Entrepreneurship Distributor/s

SU Entrepreneurship Girl Rewards Coordinator/s

SU Entrepreneurship Booth Coordinator/s

SU Communications Coordinator

Product Sale Cupboard Manager

Troop/Group Fall Product/Cookie Coordinator

Troop Leader

New Leader Liaison

INSPIRE Trainer