GSOC Shop, In-Store Pickup Instructions & FAQs
We are thrilled to announce that the GSOC Irvine Shop is open with
modified hours in addition to offering In-store Order Pickup.
GSOC Irvine Headquarter Shop
Monday – Thursday: 10:00
AM – 6:00 PM
9500 Toledo Way #100
Irvine, CA 92618
949-461-8802
Yorba Linda Satellite Shop*
- Closed until further notice -
4652 Casa Loma Ave
Yorba Linda, CA 92886
949-461-8809
*Please visit our Irvine Headquarter Location or shop online at girlscoutshop.com.
Upcoming 2021 Holiday Closures:
The Shop will be open on Wednesday, November 24th from 10AM -
2PM only and will be closed Thursday, November 25th for Thanksgiving.
Holiday Break – December 24, 2021 through January 3, 2022
Please read and follow the directions below so we can provide you with the best service and protect your health and safety, as well as our staff. Your cooperation, patience and understanding are greatly appreciated.
GSOC Irvine Shop:
Please note: Regardless of vaccination status, masks
must be worn at all times by children, adults, volunteers and staff
members in the Girl Scout Retail Shop.
We appreciate your
cooperation in working together to keep our Girl Scout Community safe.
Placing a Doubleknot Order for In-store Pickup:
All orders must be placed here. Please
allow up to 24 hours for your order to be filled. Once we have
fulfilled your order, you will receive an email from
shopgs@girlscoutsoc.org. Please note that masks are required in our
Girl Scout Retail Shop while picking up your order.
For All Exchanges and/or Returns:
Returns/Exchanges/Refunds must be made within 60 days of original
purchase and accompanied with a receipt. All merchandise must have
original tags attached, original packaging and be in saleable
condition. All dated, clearance, event merchandise, and special orders
are Final Sale.
Please Note: Receiving merchandise from
previous purchases past our 60-day return policy requires special
care that we must handle on a case-by-case basis.
All GSUSA Online Orders must be returned to the Girl Scout Merchandise Distribution Center through their website.
FAQs
Q: What if you do not have what I need?
A: At this time, our in-store
selection is limited. Please call us ahead of time if you need
larger quantities at (949) 461-8802. If we do not have the items
and/or quantities that you need, you can access the Girl
Scout National Online Shop 24/7 for a full selection,
including online only specials on our Council webpage. All purchases
made through the online retail website support the Girl Scouts of
Orange County.
Q: How can I make a purchase with Cookie Dough, OC Bucks or
Juliette Dollars?
A: All incentives, including
Cookie Dough, OC Bucks and Juliette Dollars may be used in-store at
our shop to make purchases. Unfortunately, these incentives cannot
currently be used online.
If you would like to purchase items with your incentives for Curbside Order Pick-up, you may do so by using the Shop Special Order form and emailing it to us at shopgs@girlscoutsoc.org.
Q: When will the Yorba Linda Shop reopen?
A: We miss you too and
appreciate your patience. We do not currently have a reopening date
for the Yorba Linda shop. Please take advantage of the wide
selection of items found at our Girl
Scout National Online Shop.
If you have additional questions, e-mail us at shopgs@girlscoutsoc.org. Please allow up to 24 hours for a response.
