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GSOC Shop, In-Store Pickup Instructions & FAQs

We are thrilled to announce that the GSOC Irvine Shop is open with modified hours in addition to offering In-store Order Pickup.

GSOC Irvine Headquarter Shop  
Monday – Thursday: 10:00 AM – 6:00 PM
9500 Toledo Way #100 
Irvine, CA 92618 
949-461-8802 

Yorba Linda Satellite Shop* 
- Closed until further notice -
4652 Casa Loma Ave 
Yorba Linda, CA 92886 
949-461-8809

*Please visit our Irvine Headquarter Location or shop online at girlscoutshop.com.

Upcoming 2021 Holiday Closures:
The Shop will be open on Wednesday, November 24th from 10AM - 2PM only and will be closed Thursday, November 25th for Thanksgiving.

Holiday Break – December 24, 2021 through January 3, 2022

                         

Please read and follow the directions below so we can provide you with the best service and protect your health and safety, as well as our staff. Your cooperation, patience and understanding are greatly appreciated.

GSOC Irvine Shop: 
Please note: Regardless of vaccination status, masks must be worn at all times by children, adults, volunteers and staff members in the Girl Scout Retail Shop. 
We appreciate your cooperation in working together to keep our Girl Scout Community safe.

Placing a Doubleknot Order for In-store Pickup: 
All orders must be placed here. Please allow up to 24 hours for your order to be filled. Once we have fulfilled your order, you will receive an email from shopgs@girlscoutsoc.org. Please note that masks are required in our Girl Scout Retail Shop while picking up your order.

                                                        

For All Exchanges and/or Returns:  
Returns/Exchanges/Refunds must be made within 60 days of original purchase and accompanied with a receipt. All merchandise must have original tags attached, original packaging and be in saleable condition. All dated, clearance, event merchandise, and special orders are Final Sale. 
Please Note:  Receiving merchandise from previous purchases past our 60-day return policy requires special care that we must handle on a case-by-case basis. 

All GSUSA Online Orders must be returned to the Girl Scout Merchandise Distribution Center through their website.

                                                trefoil     trefoil     trefoil

FAQs

Q: What if you do not have what I need?
A:  At this time, our in-store selection is limited. Please call us ahead of time if you need larger quantities at (949) 461-8802. If we do not have the items and/or quantities that you need, you can access the Girl Scout National Online Shop 24/7 for a full selection, including online only specials on our Council webpage. All purchases made through the online retail website support the Girl Scouts of Orange County.

Q: How can I make a purchase with Cookie Dough, OC Bucks or Juliette Dollars?
A:  All incentives, including Cookie Dough, OC Bucks and Juliette Dollars may be used in-store at our shop to make purchases. Unfortunately, these incentives cannot currently be used online.

If you would like to purchase items with your incentives for Curbside Order Pick-up, you may do so by using the Shop Special Order form and emailing it to us at shopgs@girlscoutsoc.org

Q: When will the Yorba Linda Shop reopen?
A:  We miss you too and appreciate your patience. We do not currently have a reopening date for the Yorba Linda shop. Please take advantage of the wide selection of items found at our  Girl Scout National Online Shop.

If you have additional questions, e-mail us at shopgs@girlscoutsoc.org. Please allow up to 24 hours for a response.

Fall Recruitment 2022
Fall Recruitment 2022