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***5/10/16 5:49 pm: We are still experiencing processing errors on payments for renewal. GSUSA is working with the vendor to correct the issue.  If you receive the ‘token error’ or any processing errors, it is recommended that you log out of your MyGS, log back in, and pick up where you left off.  If you are still receiving the error, please submit details through the form below and we will contact you.***

This helpdesk is monitored daily during business hours M-Th 8am- 6pm.  If you have an urgent issue outside of business hours please call the main line 949-461-8800 and listen for the prompt to contact the Manager on duty.

If you have an inquiry or concern, you may submit it using the form below. You will receive an automated response to let you know that we received your submission. 

We encourage you to review these FAQ’s for helpful hints on the following topics before submitting an inquiry:

  • How to log in to Girl Scout membership , registration, training and product sales systems
  • Registration/renewal help
  • Troop Leader tips: how to add/transfer girls, view your troop roster, select a volunteer role
  • Cookie tips: Initial order bonus, resources and forms
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